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Online Bill Pay

Douglas County Family Medicine is pleased to announce our new patient payment portal!

If you would like to make a payment on your account, or learn more about available options, please click on the link below to be directed to our secure payment site.

Frequently Asked Questions

Q: What are the benefits of online payments?

A: Online payments are an easier and faster method to pay your bill. Create an account in our Patient Portal to easily manage ALL of your healthcare payments:

  • View payment history and eStatements 24/7.
  • Securely save payment information in a digital wallet.
  • Set up automatic payments to pay balances for yourself and your dependents in one place.

Save time and postage by not having to mail in a payment. Eliminate the chance of personal information being viewed or stolen by others. Make payments from your mobile device.

Q: Is my information safe?

A: Healow Pay maintains the highest levels of compliance and security for both the healthcare and payment industries, including the following certifications:

  • PCI Level One compliant, which is the highest level of security established by the Payment Card Industry Data Security
    Standard. Once your card is entered in the system, it will be encrypted and inaccessible to anyone who uses the program.
  • HIPAA and HITECH compliant, which defines and enforces privacy and security guidelines and standards for the
    healthcare industry.